Get in touch with our team
EuroKing player support is available to assist with questions, account-related issues, technical concerns or general feedback. Our team is reachable through convenient communication channels and can help with account verification, deposits, withdrawals, refunds, bonus queries and site access. For quick assistance use the contacts below; support staff provide practical step-by-step guidance and will escalate complex cases to specialist teams when necessary. Euro King customer care aims to respond promptly and clearly.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24/7 email, English/German, response within 24h) |
| General enquiries | [email protected] (billing and account questions; response within 24h, English) |
| Affiliate enquiries | [email protected] (partner setup and tracking; manager assigned within 48h) |
| Phone | +44 20 7946 0958 (Mon-Fri, 09:00-18:00) |
| Working hours | Email 24/7; Phone Mon-Fri 09:00-18:00 |
Contact by email
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents or explanations. Please use a clear subject line, include your account ID and current contact details, and attach any relevant files. Providing up-to-date information helps us process your request faster and avoids unnecessary delays.
Send us a message
Name Email Message Send messageResponse Time
Our support team aims to respond quickly - most inquiries are answered within one business day. Simple questions are often resolved in a few hours, while more complex issues, such as account verification or payment investigations, may take longer depending on their nature and any required checks. We’ll keep you updated throughout the process.
Feedback
We’d love to hear your feedback, suggestions, or ideas to improve the site. Your comments are read carefully by our team and directly influence feature updates, promotions, and usability fixes. Drop us a short note with specifics or screenshots when possible, and we’ll review it promptly. Your input helps shape a smoother, fairer and more enjoyable experience for all players.